Effective and last updated date: January 1, 2023

Like many other companies, we use cookies and other tracking technologies (such as pixels and web beacons) (collectively, “Cookies”) when you visit our website (“Site”), and use the services provided through our Site (“Services”). This Cookie Policy explains how we use Cookies and how you can manage them. Please review our Privacy Policy to learn more about our privacy practices.

This Cookie Policy covers the following topics:

  1. Cookies and Online Tracking Technologies We Use
  2. How You Can Manage Cookies
  3. How to Contact Us

1. Cookies and Online Tracking Technologies We Use

“Cookies” are small files of information that are stored by your web browser software on your computer hard drive, mobile or other devices (e.g., smartphones or tablets).

We may use the following types of Cookies:

Strictly Necessary Cookies

These Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these Cookies, but some parts of the Site will not then work. These Cookies do not store any personally identifiable information.

Performance Cookies

These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site. If you do not allow these Cookies we will not know when you have visited our Site and will not be able to monitor its performance.

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and do not like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our Site. Hotjar stores this information in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see Hotjar’s privacy policy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Site and Hotjar’s use of tracking cookies on other websites by following the directions found here.

Functional Cookies

These Cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these Cookies, then some or all of the Services may not function properly.

Targeting Cookies

These Cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. If you do not allow these Cookies, you will experience less targeted advertising.

2. How You Can Manage Cookies

Browser Settings

Cookies can be blocked by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Site.

You can find out more about Cookies and how to manage them by visiting www.AllAboutCookies.org.

Platform Controls

You can opt out of Cookies set by specific entities by following the instructions found at these links:

Advertising Industry Resources

You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt-out of some of those Cookies by accessing the Network Advertising Initiative’s website or the Digital Advertising Alliance’s website. For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website.

Please note that these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.

3. How to Contact Us

To contact us for questions or concerns about our privacy policies or practices please email privacy@cte1926.com or call 1-800-277-1212.

Standard Order Terms and Conditions

  1. Binding Agreement. Please read these provisions carefully, as these Standard Order Terms and Conditions constitute a legally binding agreement (“Agreement”) between Carolina Tractor & Equipment Company (“Company”) and you upon your purchase of goods (the “Products”) from Company.
  2. Purchase of Product. Company will have no obligation to fulfill timely orders for Products which are out-of-stock or otherwise unavailable, but Company will promptly notify you of such unavailability or delay as soon as it becomes aware of it. In certain circumstances orders may, solely at Company's option, be accepted, or supplements to orders may be made, by fax transmission, telephone, e-mail, electronic data input or otherwise, any of which methods, but only if accepted in writing by an authorized representative of Company, shall constitute an order or amendment to an order binding upon you hereunder. Any terms and conditions contained in your documents that are different or in addition to the Standard Order Terms and Conditions, including but not limited to letters, purchase orders or sales acknowledgements, are hereby rejected by Company, are not a part of this Agreement or the business relationship of the parties, and shall be of no effect or binding upon Company unless specifically agreed to in writing by an authorized officer of Company. Failure by Company specifically to object to provisions contained in such documents shall not in any way be deemed an alteration to or waiver of these terms and conditions.
  3. Price and Other Expenses. All prices quoted by Company through its web site (the “Web Site”), or any third party web site to which you have linked from the Web Site, are the purchase prices of the Products. You shall be responsible for all expenses relating to the Product(s) purchased including but not limited to (a) any federal, state, local, foreign or provincial taxes or tariffs, now or hereafter enacted, applicable to the Products, as further set forth in Section 7, below; (b) standard shipping or other special transportation costs to the point of delivery specified by you; (c) all charges in the event payment from you is delinquent, including, without limitation, all costs and expenses, including attorneys fees, of collecting any amount not paid when due hereunder; and (d) all other expenses, not included in the sale and delivery contemplated above, of whatever kind or nature, relating to special insurance requirements, the purchase, shipment, transportation or delivery of Product. Prices are subject to change at any time in the sole discretion of Company effective for all orders made after Company posts a price change on the Web Site or a change is posted on the third party web site to which you have linked from the Web Site. Prices of Company Products may be found on the Web Site or third party web sites to which you have linked from the Web Site.
  4. Product Delivery. Unless otherwise agreed, all shipments will be made by third-party carriers chosen by Company or its designees, at costs, tariffs and other charges, and in accordance with terms and conditions established by Company and its designees from time to time. In the event that you elect to arrange transportation other than the arrangement contemplated hereby, then you shall be responsible for all costs, tariffs and charges of any nature associated with the shipment of any Product to you. Company may invoice you, for all such costs, tariffs and charges.
  5. Risk of Loss. The risk of loss associated with any Product and title passes to you upon delivery of the goods to the shipping point, FOB, subject to the reservation of a security interest to Company in Section 6 of this Agreement. Company shall have no liability of any kind or nature, whether for consequential or other damages for any reason whatsoever, relating to shipment of Product purchased by you, including but not limited to damage to the Product, taxes, duties, loss, theft or any illness of or personal injury to any person or property under any environmental, health or safety law.
  6. Payment and Credit. You shall pay for all Product either by (a) credit card, if such option is available, or (b) by full payment of the applicable purchase price within thirty (30) days of the invoice date of each Product shipment. Unless payment is made by credit card at the time of placement of an order or otherwise indicated by Company in writing, you agree to remit payment in full to the address and account indicated on Company's invoices issued from time to time for all shipments, including shipments of any portion of the Product. When payment in full is not remitted according to the applicable terms, you shall be delinquent without further notice from Company. Your right to purchase any Product is conditioned upon approval of your credit and may be withdrawn or amended at any time by Company in its sole discretion. Company reserves the right, in its sole discretion, to change the credit terms, refuse shipment, or cancel unfilled orders at any time when, in its sole opinion, your financial condition or previous payment record so warrants. A late payment charge of one and one-half (1.5%) percent per month shall be added to all invoices which are delinquent, subject to federal, state and local laws, calculated from the original due date of the invoice until payment in full. In the event you are delinquent, you shall pay all costs of collection, including but not limited to reasonable attorneys' fees. Should you become delinquent in the payment of any sum due under this Agreement, all contractual or other obligations of Company to you shall terminate without further notice to you. Company retains, and you hereby grant Company, a purchase money security interest in the Products, including all accessions to and replacements of them, to secure the payment of the purchase price of the Product, until you have made payment in full in accordance with the terms hereof, and you shall cooperate fully with Company in executing such documents, including a Uniform Commercial Code financing statement, and accomplishing such filings and/or recordings thereof as Company deems necessary for the perfection, protection and enforcement of such security interest.
  7. Taxes and Other Charges. You are responsible for the payment of all federal, state, local, foreign, or provincial taxes (now or hereafter enacted), fees, or charges which may be assessed or levied now or hereafter on or on account of materials sold hereunder to you, whether termed a gross receipts tax, use tax, property tax, sales tax, manufacturers tax, excise tax, custom duties or taxes, inspection or testing fee, or any other tax, fee, or charge of any nature whatsoever imposed by any governmental authority on or measured by any transaction between Company and you. Published prices do not include such taxes, which may be added by Company to the invoice where Company has a legal obligation to collect them. When you claim that this transaction is not subject to any such tax, or that you are exempt, or that Company is not required to collect such tax, you agree to provide Company with any documentation necessary to support such a claim and to allow Company to document its decision not to collect tax(es).
  8. Acceptance; Non-Conforming Products; Sole Remedy. You agree to accept all Product upon delivery to you where the Product is in material conformity with Company's or the applicable manufacturer's published description or specifications of such Product. In any event, each Product shall be deemed automatically, irrevocably and conclusively accepted without defects when you have had possession of the Product for five (5) days and have failed to notify Company that the Product has been rejected and the reasons for such rejection. Non-conforming Products properly rejected by you hereunder shall be returned to Company or its designee, at Company's expense, but only in accordance with return materials authorization issued by Company for such non conforming Product. Your sole remedy hereunder for Company's failure to deliver Products in material conformity with applicable published description or specifications of such Product shall be, at Company's option, the replacement of such non-conforming Product with conforming Product, or refund of the applicable purchase price paid therefor.
  9. Parts and Core Return Policy.
    a. The following guidelines are applicable to all returned parts:
    i. Stock items:
    1. Return within 90 days from date of purchase…… Full Credit
    2. After 90 days up to 365 days……………………. 85% of Purchase Price
    3. After 365 days ……………………………………… No Creditii.
    Non-Stock Items:
    1. Return within 90 days from date of purchase…... 85% of Purchase Price
    2. After 90 days ……………………………………….. No Credit
    iii. Outsourced items: Outsourced parts and supplies will be accepted for return and credit only if authorized by the vendor. Company will allow credit less freight and handling charges.
    b. All returned parts must: (i) have been purchased from Company; and (ii) be in saleable condition with the original packaging. Company is unable to accept non-stock, non-returnable products. Such parts are identified by an (*) in the “N/R” column on your packing slip and include such items as seals, o-rings, gaskets, literature, hose, electrical components and chemical compounds. Company cannot accept parts that are used, rusted, corroded or incomplete.
    c. Remanufactured cores must be returned within thirty (30) days to be eligible for core credit consideration based on manufacturer return guidelines.
    d. All returns must be accompanied by a proof and date of purchase from Company.
  10. Buyer Representations and Certain Covenants. You represent that you are the person or business entity stated in the Web Site or third party web site registration form (as applicable), and that if you are a corporation, partnership, limited liability company, or the like, that you are validly existing and in good standing under the laws of the state of your incorporation. You represent that you have all requisite power to enter into this Agreement. Each person(s) executing this Agreement on behalf of any corporation, partnership, limited liability company, or the like, represents that he or she is duly authorized to execute and deliver this Agreement to Company and to perform the obligations under this Agreement. You shall be solely responsible for the use and disposition of the Products, including, without limitation, the obtaining of all permits, licenses or certificates required for the use thereof. You agree to use the Products only in accordance with all laws, rules and regulations applicable thereto.
  11. Buyer Indemnification. You shall indemnify, defend and hold Company harmless from any and all liabilities, claims, demands, causes of action, or suits of whatever nature including, but not limited to, attorneys' fees and litigation expenses, arising from any: (a) breach by you of any representation or covenant made by you under this Agreement or under the applicable registration form; (b) breach by you of any provision of the Terms and Conditions of this Agreement; (c) failure of you to comply with applicable environmental, health and safety laws and (d) any use by you or third parties of the Product(s) sold to you. Notwithstanding the foregoing, you shall not be liable to Company for any portion of such liabilities that result from Company’s fraud, bad faith, or willful misconduct.
  12. Product Warranties. Many of Company products come with limited warranties. You may obtain a copy of the applicable product warranty by contacting Company. Except for the aforementioned limited warranties of various products, COMPANY MAKES NO WARRANTY WHATSOEVER ABOUT ANY PRODUCT AND, TO THE MAXIMUM EXTENT ALLOWED BY LAW, COMPANY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
  13. Exclusive Warranties. THE REMEDIES PROVIDED HEREIN ARE YOUR SOLE AND EXCLUSIVE REMEDIES. COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR OTHER LEGAL THEORY ARISING OUT OF THE SALE, INSTALLATION, SERVICE OR USE OF THE PRODUCTS BY YOU OR ANY THIRD PARTY, EVEN IF COMPANY HAS BEEN ADVISED OF THE LIKELIHOOD OF SUCH LOSSES, AND IN NO EVENT SHALL THE LIABILITY OF COMPANY EXCEED THE UNIT PRICE OF THE DEFECTIVE PRODUCT. COMPANY NEITHER ASSUMES NOR AUTHORIZES ANY AGENT, EMPLOYEE, REPRESENTATIVE, OR ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, DELIVERY, SERVICE, OR USE OF ITS PRODUCT; AND UNLESS AN AFFIRMATION, REPRESENTATION, OR WARRANTY MADE BY AN AGENT, REPRESENTATIVE, OR EMPLOYEE IS SPECIFICALLY CONSENTED TO IN WRITING BY AN AUTHORIZED OFFICER OF COMPANY, IT SHALL NOT BE ENFORCEABLE BY YOU. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
  14. Authority to Export. All orders accepted for export are subject to issuance of an export license by the United States Government for export of the Product(s), and subject to you providing Company with the relevant import certificate, or any other document necessary to secure such export license and/or to permit the import of such goods into the country of destination.
  15. Force Majeure. Company shall not be responsible for any failure to perform the contract formed hereunder due to causes beyond its control, including, but not limited to, acts of God, labor disputes or shortages, acts or omissions of buyer, government or judicial authorities, or military authorities, delays in transportation, or inability to obtain necessary materials or supplies, all whether foreseen or unforeseen.
  16. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to the choice of law provisions thereof. Any dispute or claim relating to or arising out of or in connection with this Agreement shall be finally settled by binding arbitration in Charlotte, North Carolina using the then current rules and procedures of the American Arbitration Association. The arbitrator shall apply the law of the State of North Carolina, without reference to rules of conflict of law or statutory rules of arbitration, to the merits of any dispute or claim. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The parties agree that, any provision of law notwithstanding, they will not request, and the arbitrator shall have no authority to award punitive or exemplary damages against any party. Notwithstanding the foregoing, nothing herein shall preclude either party from seeking injunctive relief in any state or federal court of competent jurisdiction in North Carolina without first complying with the arbitration provisions of this Section, and each party hereby consents to the exclusive jurisdiction of state and federal courts in North Carolina for such purpose.
  17. Complete Agreement; Severability; No Third Party Beneficiaries. This Agreement and the Terms of Use for the Web Site constitutes the entire understanding between you and Company with respect to the purchase of Products, superseding all prior written and oral communications and understandings. If any provisions or portion of this Agreement is not given legal effect by a court of competent jurisdiction, such provisions or portions shall drop out of this Agreement and the remaining provisions and portions of this Agreement shall be construed and enforced. This Agreement shall not be interpreted or construed to confer any rights or remedies upon any third parties.
  18. Non-Waiver. Company’s failure to exercise any of its rights for any period shall not constitute or be deemed a waiver or forfeiture of such rights.
  19. Term and Modification. This Agreement shall govern so long as you purchase any Product from Company through the Web Site or any third party web site to which you may link from the Web Site; provided, however, that this Agreement may be modified unilaterally by Company providing notice to you through Company’s posting of any modification or revised Agreement on the Web Site or by Company’s providing written or electronic notice to you via any means reasonably calculated to provide actual notice to you including facsimile transmission, email or other electronic mail, Federal Express or similar delivery, hand delivery, or ordinary first-class mail with postage prepaid. In such event, any modification or revision to the Agreement shall become effective upon publication thereof on the Web Site or, if earlier, upon your receipt of said notice, and shall apply only to Product purchase orders occurring after the effectiveness of such notice to you.
  20. Limitation on Claims. Any action by you under or relating to this Agreement shall commence within twelve (12) months after such cause of action accrued. Company’s liability shall be limited as set forth in Section 13 and other provisions of this Agreement.
  21. Notice. Except as otherwise provided herein to the contrary, notice to be provided to Company shall be given by actual delivery or by registered or certified, pre-paid U.S. postal service mail delivery, return receipt requested, to Company at P.O. Box 1095, Charlotte, North Carolina 28201-1095, Attention: Legal Department, or such other address as Company shall specify for notices to be given to Company. Notice to you shall by given by Company by any means reasonably calculated to provide actual notice to you at the address specified in the applicable registration form for you from time to time.